Family Worker Support

May 2021

We hope you are all keeping well and have managed to stay safe during these very difficult times.  As always, if you need support of any kind, please do not hesitate to contact us.  Please also do look at the links below or seek professional advice from your GP.

We are usually both at the gates when you drop and pick-up your children and are always happy to help or answer any questions you may have (or certainly find out the answer if we don’t know!).  We would like to assure you that we will do everything we can to support you in any way possible and are here to make your journey through Nursery as enjoyable and enriching as we can for you and your child.

We can support you with any questions around nursery life and your family’s journey through nursery, but also with any other issues, such as toilet training, feeding, sleeping, behavioural issues, developmental concerns, etc, etc.  Obviously the staff in your child’s Class are happy to speak to you with more specific questions about nursery life but please do contact us if you feel we can help in any way. 

Please also remember that if your child is going to be absent from nursery for any reason, just call to let us know.  We do check attendance on a daily basis and contact families if we have not heard from you.  If you need any advice on health issues or Covid symptoms please speak to us, we are always here to help.

Thank you to everyone for being prompt when dropping and picking up your children – it certainly makes things easier for both the staff and for your children.  Please remember that if you are late and the main gate is locked when you drop off then please go to the main reception door and a member of staff will take your child to their class.  Likewise, if you are late picking up and the gate is locked then please go to the main reception door to collect your child.  Please do try to call us to let us know if circumstances arise and you are going to be late for any reason.

We can be contacted by telephone on 01582 593426 or by email:  

Amanda Macmillan, Family Worker

Lois Robins, Assistant Family Worker (SEN)

Flying Start Services

As you are probably aware, all Luton Children’s Centres are currently closed.  However, the staff are still available to support you with any issues you may have and below is the timetable showing which services they are currently offering parents. If you need any further information, you can call them on 01582 548356 or following the link to their website

Flying Start Parenting Services 2021

Mental Health

If you feel you need any help or support or are struggling with mental health problems during these very difficult times, please follow the links below or seek professional advice from your GP:-

School Uniform

It is not compulsory for our children to wear a uniform, all we ask is that children are dressed comfortably and appropriately for the weather and for activities both indoors and out.  If you would, however, like to purchase Grasmere polo shirts, sweatshirts or fleece jackets, then these can be ordered from JS Sports via the link:

Toilet Training

For tips and advice on what to do and whether your child is ready,  go to

Sleep Problems in Young Children

For advice on sleep problems, go to:

Infant and Toddler Behaviour Problems

For advice and tips on challenging behaviour, go to

Babies and Toddlers

For lots more advice and information, go to:

Healthy Eating

For help with fussy eaters, go to:

and for advice on healthy eating, portion sizes and much more: Dental Letter   List of dentists   Top tips for teeth   Tooth friendly/unfriendly snacks   Teeth brushing songs   Portion size   Teeth brushing   Daily Food Clock   Brushing Chart   Healthy packed lunch   How much sugar   Balancing your plate   Eatwell Plate 

Change for Life

For lots of advice on Food Facts, Recipes for Children, Fun Indoor Activities, Sugar Swaps and Your Child’s Weight, go to

Keeping Children Safe On-Line

For details of how to keep your children safe on-line visit

Keeping Children Safe at Home

For the current advice on leaving older children home alone and at what age this is acceptable, visit

FREE Online Learning for Parents in Luton

Flying Start Luton are offering FREE on-line courses for ALL parents-to-be, parents, grandparents and carers of any child from the antenatal period right up to 18 years of age.  You don’t need to be struggling as these courses are relevant to all parents of all children including those with special needs, autism and ADHD. 

Go to and type in the access code: HATTERS

You will then be asked to create an account so that you can resume the courses at any time and will need your Luton postcode for this plus an email address.  Just select the course that you are interested in and you are good to go! These courses can be completed at a time and place that suits you and are accessible on most PCs, tablets and mobile phones.