Family Worker Support

September 2021

I would like to extend a very warm welcome to all our new families and to those returning from last year!

I am here to support you with your family’s journey through Grasmere Nursery and to help make that journey as enjoyable and enriching as possible for you and your child.  If you have any questions, please do speak to me.  I am also here to support with any other issues, such as toilet training, feeding, sleeping, behavioural issues, developmental concerns, etc, etc.  Obviously the staff in your child’s Class are happy to speak to you with more specific questions about nursery life but please do contact me if you feel I can help in any way. 

I will usually be available when you drop and pick up your child but if you can’t find me, just call 01582 593426 or email me.

Please also see the links below for further information which you may find of use.   

Lois Robins, Family Worker

Flying Start Services

Flying Start are slowly starting more and more groups for families with under 5’s.  They currently have a ‘Henry’, ‘Healthy Families’ virtual & face 2 face group, virtual ‘Puzzle Group’, and lots of 1.5 hour workshops on sleep, toileting, fussy eaters and ‘I am 2’ coming up in the next few weeks.

Please keep an eye on their website for up to date times and days of groups or let me know if you are interested in joining any of these groups.

The staff are also available to support you with any issues you may have and if you need any further information, please call them on 01582 548356 or follow the link to their website

Flying Start Parenting Services 2021


Please see below details of a new text service from the NHS for parents and young people:

Parentline: for parents and carers of those aged 0-19 TEXT 07507 331886

Parentline offers advice and support on a range of issues such as weaning, sleep and emotional health. You can also find out how to access other local services. For more information please visit: or watch their animation:

ChatHealth: for young people aged 11-19 TEXT 07502 616070

ChatHealth is a similar service for young people to confidentially ask for help about a range of issues, or make an appointment with a school nurse. Young people can also find out how to access other local services including emotional support or sexual health services. For more information please visit: chathealth or watch the short animation:  

Both Parentline and ChatHealth are available Monday to Friday from 9am to 4pm. Parents, carers and young people can send a text anonymously to a dedicated number from any type of mobile phone.  Texts are delivered to a secure website and responded to by the 0–19 team. Out of hours, anyone who texts the service receives a bounce back message explaining where to get help if their question is urgent, and when they can expect a response. Texts are usually replied to within one working day.  The service is provided free of charge. Any SMS messages sent whilst using the service may incur the usual network provider charge.  They do not usually inform anyone else when you/ your child contacts them.  If they are concerned about safety they may escalate their concerns and would attempt to consult with you/them before doing so.  All messages are securely recorded and can be seen by other healthcare staff who follow NHS confidentiality rules.

Mental Health

If you feel you need any help or support or are struggling with mental health problems during these very difficult times, please follow the links below or seek professional advice from your GP:-

School Uniform

It is not compulsory for our children to wear a uniform, all we ask is that children are dressed comfortably and appropriately for the weather and for activities both indoors and out.  If you would, however, like to purchase Grasmere polo shirts, sweatshirts or fleece jackets, then these can be ordered from JS Sports via the link:

Toilet Training

For tips and advice on what to do and whether your child is ready,  go to

Sleep Problems in Young Children

For advice on sleep problems, go to:

Infant and Toddler Behaviour Problems

For advice and tips on challenging behaviour, go to

Babies and Toddlers

For lots more advice and information, go to:

Healthy Eating

For help with fussy eaters, go to:

and for advice on healthy eating, portion sizes and much more: Dental Letter   List of dentists   Top tips for teeth   Tooth friendly/unfriendly snacks   Teeth brushing songs   Portion size   Teeth brushing   Daily Food Clock   Brushing Chart   Healthy packed lunch   How much sugar   Balancing your plate   Eatwell Plate 

Change for Life

For lots of advice on Food Facts, Recipes for Children, Fun Indoor Activities, Sugar Swaps and Your Child’s Weight, go to

Keeping Children Safe On-Line

For details of how to keep your children safe on-line visit

Keeping Children Safe at Home

For the current advice on leaving older children home alone and at what age this is acceptable, visit

FREE Online Learning for Parents in Luton

Flying Start Luton are offering FREE on-line courses for ALL parents-to-be, parents, grandparents and carers of any child from the antenatal period right up to 18 years of age.  You don’t need to be struggling as these courses are relevant to all parents of all children including those with special needs, autism and ADHD. 

Go to and type in the access code: HATTERS

You will then be asked to create an account so that you can resume the courses at any time and will need your Luton postcode for this plus an email address.  Just select the course that you are interested in and you are good to go! These courses can be completed at a time and place that suits you and are accessible on most PCs, tablets and mobile phones.